Frequently Asked Questions

❓ Who are your services for?

💬 Our services are primarily designed for students transitioning to college or university, adults returning to school, and professionals who want to strengthen their academic, organizational, or language skills.

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❓ How do online workshops work?

💬 Our workshops are delivered online in small groups using user-friendly platforms like Zoom or Teams. Each session is interactive, with practical examples, group discussions, exercises, and time to ask questions.

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❓ Can I register for just one module or workshop?

💬 Yes! You can choose one or more modules based on your needs. You can also attend a single workshop if a specific topic interests you.

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❓ Do you offer personalized support after the workshops?

💬 Yes. We offer personalized guidance services for individuals or small duos. This helps consolidate learning and move forward at your own pace.

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❓ Do you offer services for businesses or institutions?

💬 Absolutely. We develop customized training programs for organizations that want to enhance their team’s skills (communication, time management, well-being, writing, etc.). Contact us for a personalized proposal.

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❓ Can I take a French second-language course even if I’m not in the public service?

💬 Yes! Our French as a second language (FSL) courses are open to anyone looking to improve their French for professional, academic, or personal reasons. We tailor each session to your level and goals.

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❓ What are your rates?

💬 Rates vary depending on the type of service selected (workshop, full module, individual support, FSL course, etc.). A pricing grid is available on our website, and customized packages can be created to suit your needs.

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❓ My child is finishing high school. Can your services really help them adjust to college or university?

💬 Yes, absolutely! Our modules are designed specifically to support students during this important transition. They learn to stay organized, manage stress, develop effective study strategies, and better understand postsecondary expectations.

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❓ Does my child need to take all the modules?

💬 Not at all. Everyone can choose the modules or workshops that best suit their needs. Some choose one targeted module (like 'Get Organized' or 'Communication 101'), while others take several workshops to build a solid foundation.

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❓ I have ADHD. How can you help me?

💬 We understand that ADHD can present unique challenges in school or at work. Our workshops and personalized support are designed to help you build structure, manage focus, create effective routines, and use strategies that work for your reality — all in a flexible, judgment-free setting.

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❓ Do you offer support adapted to neurodivergent learners?

💬 Absolutely. We value diverse learning profiles, and our services are designed to be inclusive and flexible. We take the time to listen and adapt our strategies to each person’s pace, strengths, and needs. While we are not specialists, we are actively building our team to better meet these needs.

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❓ Are the workshops offered live or pre-recorded?

💬 Our workshops are delivered live (online), allowing for real-time interaction, questions, and feedback. We may also provide supporting resources like documents, videos, or tools to enhance your learning experience.

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❓ My child is shy. Will they be required to speak in front of others?

💬 Participation is encouraged, but always at each individual’s comfort level. Our sessions are welcoming and judgment-free, and many activities allow for quiet or low-pressure involvement.

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❓ Can I speak with someone before enrolling my child?

💬 Of course! We’d be happy to answer your questions and help you determine the best approach for your child’s needs. You can email us or book a free exploratory meeting.

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❓ I haven’t been in school for many years… Are your services for me?

💬 Absolutely! Our services are also designed for adult learners returning to school. We offer supportive, practical, and motivating guidance to help you regain confidence and move forward at your own pace.

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❓ I work full time. Can your services accommodate my schedule?

💬 Yes. Many of our workshops are offered in the evenings or on weekends, and our personalized support is flexible to match your availability. You can also book one-on-one sessions as needed.

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❓ I want to improve my organization and time management but don’t know where to start.

💬 That’s exactly why we created the 'Get Organized to Perform Better' module! You’ll learn how to structure your schedule, prioritize tasks, and manage stress with simple, effective tools.

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❓ Can you help me go back to school or change careers?

💬 Yes, many of our services are designed for adults in transition or career change. We offer workshops on academic skills, well-being, study techniques, and individual support to clarify goals and create an action plan. Please note that we do not offer formal career counseling.

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❓ I want to improve my French or reach a higher language profile. Do you offer that kind of service?

💬 Yes! Our FSL courses are ideal for professionals, including those in the public service. We offer private or paired sessions tailored to your level and goals (comprehension, speaking, grammar, writing, etc.).

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❓ Can I attend workshops if I need special accommodations?

💬 Yes. Please let us know your needs when registering so we can adapt our content, pace, or format accordingly. Our goal is to provide a safe, respectful, and accessible learning environment.

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❓ What happens during a first meeting?

💬 During our first meeting, we take the time to learn about your needs, goals, and context. This helps us guide you to the most suitable services or workshops.

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❓ Are your services eligible for a tax credit or reimbursement?

💬 In some cases, our services may be eligible for provincial or federal tax credits for educational expenses. It depends on the service type, your personal situation, and current tax regulations. We provide official receipts you can use in your tax return. Check with a tax advisor to see if you qualify.

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❓ Do you offer services in English?

💬 Yes. Many of our workshops and services can be delivered in English upon request. We can also adapt content and tools to your preferred language.

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❓ Can I recommend your services to my school or employer?

💬 Absolutely! We collaborate with schools, organizations, and companies to offer customized training. Feel free to put us in touch with your director or HR department.

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❓ Is there a minimum age to register?

💬 We primarily work with high school seniors, postsecondary students, and adults. If your child is younger but shows interest or has specific needs, contact us — we’ll evaluate together whether our services are a good fit.

 

 

Still have questions or doubts? Write to us — we’ll be happy to take the time to answer and guide you.